Wealth Management

Wealth Management

BCG Expand help wealth managers optimise adviser productivity, cost-to-serve, pricing, and digital enablement, using benchmarking to scale personalised advice while protecting economics in a consolidating market.

Our Wealth Management Solutions

The Problem

  • Fragmented, multi-sourced benchmarking creates inconsistent insights and limited comparability across the value chain.
  • Incomplete datasets make it difficult for clients to gain a full view of performance and cost drivers.
  • Lack of integration between revenue and cost benchmarking limits visibility into overall efficiency.
  • Limited linkage between technology spend and performance outcomes reduces clarity on investment effectiveness.

Client success stories

Increased tech investment justified for the next budgeting cycle despite large cost cutting measures
Fulfilment model restructured for maximum efficiency across the entire value chain
Provided a forecasted projection of Technology spend to gain clarity on firm merger

Case Studies

Global Wealth Manager

A granular technology benchmark revealed cost inefficiencies in run costs and a significant underspend on change initiatives for a Global Wealth Manager compared to peers. Despite broader cost-cutting efforts, the findings supported a strategic decision to invest in overhauling legacy technology and reducing fragmentation, driving long-term savings and greater transparency into overall cost structures.

Regional Bank-Owned Wealth Manager

BCG Expand completed a technology benchmarking for a regional bank-owned Wealth Manager. The analysis identified opportunities for cost savings, leading to the incremental outsourcing of non-core activities through existing vendor partnerships to secure competitive rates. The resulting savings were reinvested in technology automation, reducing manual, repetitive work and enabling internal teams to focus on higher-value tasks.

Leading Wealth Manager

Following a decade of mergers and acquisitions, our client, a leading Wealth Manager, faced increasing complexity and rising costs. BCG Expand partnered with them on a front-to-back cost optimization initiative, identifying opportunities to reduce total technology, operations, and market data spend by 25–40%.

How we can help

Benchmarking Models

We offer two complementary benchmarking models — Performance Benchmarking and Technology & Operations Benchmarking — both following a consistent three-step process: kickoff, data collection and validation, and results delivery.

Data Methodology

Technology & Operations Benchmarking leverages raw data extracted directly from client management information systems, enabling granular mapping, deeper operational insight, and minimal client lift. Performance Benchmarking is based on structured, template-based data submissions completed by clients.

Process & Delivery

Every engagement begins with a kickoff session to align on scope, timeline, and data requirements. We then collaborate with Strategy, Finance, Technology, and Operations teams to validate inputs before delivering tailored benchmarking results covering 200+ performance and operational metrics, presented through focused debrief sessions with actionable insights.

The Problem

  • Benchmarking data collected from different sources limits comparability across institutions.
  • Lack of a unified peer view makes it challenging for firms to position performance relative to competitors.
  • Incomplete or inconsistent datasets restrict clients’ ability to validate results or identify improvement areas.
  • Limited understanding of industry trends reduces the strategic relevance of peer comparison.

Client success stories

How we can help

Named Peers

Our analysis begins with publicly reported data and trusted sources, followed by a detailed review of organisational structures and product strategies. We then normalise the data to accurately reflect core wealth management and private banking metrics, excluding unrelated information, and validate our findings through collaboration with both internal experts and external stakeholders.

The Problem

  • Inconsistent benchmarking coverage across regions and asset classes makes it difficult to size global markets effectively.
  • Limited integration between front-office and cost benchmarking reduces understanding of profitability drivers.
  • Fragmented data sources prevent a holistic view of revenue and growth potential.
  • Short-term benchmarking focus limits the ability to identify long-term market opportunities and value pools.

Client success stories

Named Peers analysis empowered strategic decision-making through global wealth insight
Identifying Wealth Opportunities to Guide Market Entry Strategy

Case Studies

US Based Global Financial Services Company

BCG Expand supported a US-based global financial services company by delivering an in-depth wealth landscape across 25+ countries. The Market Sizing analysis provided detailed insights into net and investable wealth segments, empowering the client’s corporate strategy team to refine growth priorities, identify high-potential markets, and enhance strategic decision-making.

Global Insurer

BCG Expand supported a global insurer in assessing the global wealth opportunity across 16 markets. The team developed a comprehensive dataset covering total and net wealth, asset composition, and population segments to help the client understand the size and distribution of the global wealth value pool. The engagement enabled the client to estimate the potential profit pool for wealth-related insurance products and inform its market entry strategy.

How we can help

Market Sizing

Market Sizing The market sizing analysis follows a top-down approach, gathering historical wealth data and forecasting future wealth trends. This enables the creation of detailed wealth segments to support strategic market insights and planning.

Revenue Pool Analysis

We quantify revenue potential across regions, wealth bands, and service models to highlight growth opportunities and guide market-entry strategy.

Insights

“BCG Expand’s benchmarking gave us clarity on where to focus our strategy. The insights into global wealth segments helped refine our priorities and uncover high-potential markets.”

Head of Strategy Global Financial Services Firm

“The analysis provided the confidence to invest in modernising our legacy technology, even in a cost-cutting environment. It’s delivered long-term savings and far greater transparency.”

Chief Operating Office Global Wealth Manager

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