Wealth Management / Performance & Cost Benchmarking

Performance & Cost Benchmarking

BCG Expand Wealth Management offers all-encompassing front-to-back data and insights to gain a holistic view of how your wealth management business performs, across both financial outcomes and operational efficiency.

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Why Performance Benchmarking

  • ✔Provides a holistic front-to-back view of how your wealth management business is performing and of opportunities globally and across each region.
  • ✔Access data sourced from over 100 leading global wealth managers and private banks.
  • ✔Benchmark your performance using 1,000+ proprietary metrics across revenue growth, profitability, cost efficiency, and productivity.
  • ✔Analyse performance by market, wealth band, client domicile, product offering, or organisational unit for a truly granular perspective.
  • ✔Access custom peer groups, normalised for firm size and complexity, to ensure robust, like-for-like comparisons.

Methodology

Kickoff & Alignment

Briefing session to go through the peer set and align on the data template requirements.

Data Collection & Validation

Your teams populate the template-based dataset, and BCG Expand works with you to review definitions, sense-check results, and validate accuracy and consistency across the submission.

Benchmarking & Insight Delivery

We deliver a tailored set of benchmarking outputs and walk through them in a debrief, focusing on the headline findings, what they imply for performance, and where action is most likely to move the needle.

Impact Metrics

+$1.4tn revenues benchmarked annually
+$750bn costs benchmarked annually
+$50tn Assets Under Management (AUM) across wealth management
97 markets assessed in BCG’s Global Wealth Market Sizing, covering 99% of global wealth
130+ annual participants in BCG’s Performance and Cost Benchmarking

Case Studies

Global Wealth Business – Performance Transformation

A global wealth manager used our performance benchmarking to compare profitability, client activity, and sales effectiveness across regions. The insights revealed underperforming segments and helped leadership refocus coverage and pricing, delivering measurable uplift in financial performance within 12 months.

European Wealth Manager – Productivity and Client Outcomes

A leading European wealth manager benchmarked advisor productivity, client engagement, and product mix. The analysis identified specific levers to improve commercial effectiveness and deepen client relationships, resulting in increased client activity and improved retention.

Asia-Pacific Bank – Strengthening Front-Office Impact

A regional bank benchmarked front-office productivity across advisor teams, identifying gaps in client workload distribution and cross-sell behaviour. The findings informed changes to sales processes and team structures, reinforcing consistent performance across markets.

Why Named Peers Benchmarking

  • ✔No data submissions required – a structured process to turn public and modelled competitor data into robust, decision-ready insights.
  • ✔A flexible and customised benchmarking which helps you understand how your business stacks up against specific competitors in the wealth management landscape.
  • ✔Compare your performance directly with named competitors, providing a clear, like-for-like view of your relative position.
  • ✔Gain insight into revenue, cost, client assets, RM productivity, and business models across your chosen peer group.
  • ✔Assess your strategic and operational positioning by region and client segment, highlighting where you lead and where you lag.
  • ✔Stay informed with regular, wealth-management-specific industry performance updates that keep your benchmarks current and relevant.

Methodology

Data Collection & Alignment

Starting with publicly reported data and trusted external sources to build a comprehensive view of each named peer – no data submission required.

Data Normalisation & Validation

We normalise the data to isolate core wealth management and private banking metrics, review organisational structures and product strategies to understand how competitors are positioned, and validate the findings with industry experts.

Insight Delivery

Delivery of benchmark and deep-dives, presented in debrief sessions focused on key insights, implications, and practical recommendations.

Impact Metrics

+$1.4tn revenues benchmarked annually
+$750bn costs benchmarked annually
+$50tn Assets Under Management (AUM) across wealth management
97 markets assessed in BCG’s Global Wealth Market Sizing, covering 99% of global wealth
130+ annual participants in BCG’s Performance and Cost Benchmarking

Case Studies

North American Wealth Division – Peer Comparison for Strategic Reset

A North American wealth business benchmarked performance against a targeted peer set, revealing clear gaps in productivity, pricing discipline, and digital adoption. Leadership used the insights to recalibrate strategic priorities and reset commercial targets.

European Private Bank – Competitive Position Analysis

A European private bank conducted a peer comparison to understand its competitive strengths and weaknesses across financial outcomes, client behaviours, and cost structure. The findings provided a fact base for strategic planning and resource allocation discussions.

Middle Eastern Wealth Manager – Market Position & Growth Priorities

A Middle Eastern wealth manager benchmarked themselves against leading regional and global players. The assessment highlighted where they were over-resourced, where they lagged in client penetration, and which levers would create the strongest uplift.

Insights

"BCG Expand's benchmarking gave us clarity on where to focus our strategy. The insights into global wealth segments helped refine our priorities and uncover high-potential markets."

Head of Strategy Global Financial Services Firm

"The analysis provied the confidence to invest in modernising our legacy technology, even in a cost-cutting environment. It's delivered long-term savings and far greater transparency.”

Chief Operating Office Global Wealth Manager

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