Retail Banking / Productivity & Resourcing

Productivity & Resourcing

BCG Expand allows Retail Banking clients to gain insight into the human capital strategies of their peers to help refine their own people strategy.

Resourcing Strategies

BCG Expand helps clients assess their human capital strategy by providing comprehensive comparisons of location strategy, role mix, seniority pyramids, and people costs

The challenge faced by Retail Banks

Inefficient resourcing models inflate costs and reduce effectiveness
High dependency on external resourcing and sub-optimal location strategy reduce agility and push up costs
Complex spans and layers increase cost and limit decision-making speed

How we can help

Location Strategy

We provide clients with an understanding of how their location distribution compares to peers, allowing them to calibrate their usage of onshoring, nearshoring, and offshoring

Role mix & span of control

Our comprehensive, and detailed people data allows firms to compare their role mix and spans of control to the industry

People Costs

Clients leverage BCG Expand’s benchmarks to assess how their people costs compare to peers